Accessibility Help and Support

This page accompanies our Accessibility Statement, which sets out our conformance status, audit results, and remediation plan.

This page helps you use the Eforequity website with assistive technologies such as screen readers, keyboard navigation, and browser zoom features. If you face any difficulty, our team is here to help.

For our full Accessibility Statement, including audit results, known issues, and remediation timelines, please visit the Accessibility Statement page.

1. Keyboard Navigation

Most major functions on the Eforequity website can be accessed using a keyboard alone, without a mouse.

A visible outline or highlight appears around the currently focused element as you navigate by keyboard.

Please Note: We are currently fixing keyboard navigation issues identified in our April 2026 accessibility audit, including focus order problems and inaccessible dropdown menus. These fixes are targeted for completion by July 31, 2026.

2. Browser Zoom and Text Scaling

You can make content larger or smaller using your browser's built-in zoom. The website is designed to support zoom without losing content or breaking the layout.

You can also change your browser's default text size in your browser settings, look for Appearance or Fonts and Encoding in your browser preferences.

3. Screen Reader Support

The website is intended to work with commonly used screen readers. Use the latest version with a modern browser for the best experience.

4. Browser Accessibility Features

Modern browsers have built-in accessibility features that can make websites easier to use. Here are some useful features available in most browsers:

5. Recommended Browsers

For the best experience, use the latest version of any of the following browsers:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Safari (macOS and iOS)

Keep your browser, operating system, and assistive technology updated for the best compatibility.

6. Requesting Accessible Documents

If you need any investor document, circular, or report in an accessible format, such as a tagged PDF or screen-reader compatible file, please contact us. We will respond within 15 working days.

Please mention the document name, the format you need, and the assistive technology you use.

7. Indian Sign Language (ISL) Assistance

If you communicate through Indian Sign Language and need help accessing any part of our website or services, please contact us. We will arrange the support you need.

8. Reporting an Accessibility Problem

If something on our website is hard to use or inaccessible, please tell us. Every report helps us improve.

You can report:

• Pages or sections that are difficult to navigate using a keyboard
• Screen reader issues – unlabelled buttons or images without descriptions
• Text or visual elements that are hard to see due to low contrast
• Moving or animated content that cannot be paused or stopped
• Documents that are difficult to read with assistive technology
• Forms that are confusing or inaccessible
• Mobile browser accessibility problems
• Any other accessibility barrier

When reporting, please include:

• The page URL or section where the problem occurred
• What you were trying to do
• The assistive technology you were using, if any, for example JAWS, NVDA, VoiceOver
• Your browser and version
• Your device type - desktop or mobile browser

We acknowledge all reports within 3 working days and aim to resolve them within 15 working days.

If your issue is not resolved in time, you can escalate to our Compliance Officer, details on our Contact page.

9. Accessibility Contact

For all accessibility-related queries, assistance requests, document requests, ISL support, feedback, and complaints, please contact our Nodal Officer for Digital Accessibility: